These Terms of Service govern your access to and use of ignyteactive.com and any related services we provide and any purchases you make from us. By using the Site or placing an order you agree to these Terms and our Privacy Policy.
We are Ignyte Active. These Terms apply to our online store only. We primarily serve customers in Australia and operate under Australian law.
1. Eligibility and Accounts
You must be at least 18 years old and have the legal capacity to enter a binding contract to use the Site or place an order. If you create an account you are responsible for keeping your login details secure and for all activity under your account. Notify us promptly at support@ignyteactive.com if you suspect unauthorized use.
We may refuse, suspend or terminate accounts or orders that appear fraudulent, abusive or in breach of these Terms.
2. Orders, Pricing and Payment
Product prices are shown on the Site in Australian dollars and include GST where applicable. Prices and availability may change at any time before we accept your order. We take reasonable care to display accurate information, but errors can occur.
An order is an offer to buy. We accept the order when we send you an order confirmation email. We may decline or cancel an order (and refund any payment) if the product is unavailable, there is a pricing or description error, or we suspect fraud or other misuse.
Payment is due at the time of order through the payment methods we offer. We do not store full payment card details; these are processed by our payment providers.
3. Product Information and Availability
We aim to describe products accurately, including materials, sizing and colours. Colours and appearance may vary slightly due to screen settings or manufacturing tolerances. Sizing charts are provided as a guide only. We recommend checking the size guide before ordering.
Products are subject to availability. We may limit quantities and may cancel orders that appear to be for commercial resale.
4. Shipping and Delivery
Delivery times and costs are shown at checkout and in any confirmation we send. Delivery estimates are approximate and not guaranteed. Risk in the goods passes to you when the goods are delivered to the address you provide (or collected, if applicable). Title passes on delivery and full payment.
You are responsible for providing accurate delivery details. Additional costs arising from incorrect addresses or failed delivery attempts may be charged to you.
5. Returns, Refunds and Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law (ACL). Under the ACL, goods must be of acceptable quality, fit for any disclosed purpose, and match their description. If a product has a major failure you may choose a refund or replacement. For minor failures we may offer repair or replacement.
If an item arrives faulty, damaged or materially different from its description, contact us at support@ignyteactive.com promptly with details and photos. We will assess the issue and provide a remedy consistent with the ACL.
Change-of-mind returns are not required by law. Any voluntary change-of-mind returns policy we offer (including timeframes, condition requirements and process) will be stated on the Site or in a separate Returns Policy. Hygiene and wear restrictions may apply to activewear.
Refunds, where applicable, are processed to the original payment method within a reasonable time after we receive and inspect returned goods.
6. Intellectual Property
All content on the Site (including text, images, logos, designs, product designs and trademarks) is owned by or licensed to Ignyte Active and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute or create derivative works from any Site content or our products for commercial purposes without our prior written consent.
You may not use our trademarks or branding in a way that suggests endorsement or affiliation without permission.
7. Acceptable Use
You agree not to:
Use the Site for any unlawful purpose or in a way that harms us, other users or third parties.
Attempt to gain unauthorised access to the Site, accounts or systems.
Scrape, harvest data, or use automated means to access the Site without permission.
Upload or transmit viruses, malware or harmful code.
Resell products purchased from us for commercial purposes without authorisation.
Impersonate any person or misrepresent your affiliation with us.
We may suspend or terminate access for breaches of these rules.
8. User Content
If you submit reviews, comments or other content, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display that content in connection with the Site and our business. You confirm you own or have the rights to the content you submit and that it does not infringe others’ rights or contain unlawful material. We may remove content at our discretion.
9. Disclaimers and Limitation of Liability
To the maximum extent permitted by law (including the ACL):
The Site and products are provided on an “as is” basis. We do not guarantee uninterrupted or error-free operation of the Site.
Our total liability to you for any claim arising out of or in connection with these Terms or a purchase is limited to the amount you paid for the relevant products.
We are not liable for indirect, incidental, special or consequential loss, including loss of profits, data or business opportunity, except where such liability cannot be excluded under the ACL.
Nothing in these Terms limits liability for fraud, personal injury caused by our negligence, or other liability that cannot be excluded by law.
10. Indemnity
You agree to indemnify us and our officers, employees and agents against claims, losses and expenses (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Site or products, or your violation of any law or third-party rights.
11. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Site or placement of orders after changes take effect constitutes acceptance of the updated Terms. Material changes will be notified where reasonably practicable.
12. Governing Law and Disputes
These Terms are governed by the laws of Australia. Any dispute arising out of or in connection with these Terms or a purchase will be subject to the non-exclusive jurisdiction of the courts of Australia.
If a dispute arises, contact us first at support@ignyteactive.com so we can attempt to resolve it. You may also have rights to complain to the Australian Competition and Consumer Commission (ACCC) or your state/territory consumer protection agency.
13. General
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right does not waive that right. These Terms, together with the Privacy Policy and any order-specific terms or policies referenced on the Site, form the entire agreement between you and us regarding the Site and purchases.
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Terms of Service
These Terms of Service govern your access to and use of ignyteactive.com and any related services we provide and any purchases you make from us. By using the Site or placing an order you agree to these Terms and our Privacy Policy.
We are Ignyte Active. These Terms apply to our online store only. We primarily serve customers in Australia and operate under Australian law.
1. Eligibility and Accounts
You must be at least 18 years old and have the legal capacity to enter a binding contract to use the Site or place an order. If you create an account you are responsible for keeping your login details secure and for all activity under your account. Notify us promptly at support@ignyteactive.com if you suspect unauthorized use.
We may refuse, suspend or terminate accounts or orders that appear fraudulent, abusive or in breach of these Terms.
2. Orders, Pricing and Payment
Product prices are shown on the Site in Australian dollars and include GST where applicable. Prices and availability may change at any time before we accept your order. We take reasonable care to display accurate information, but errors can occur.
An order is an offer to buy. We accept the order when we send you an order confirmation email. We may decline or cancel an order (and refund any payment) if the product is unavailable, there is a pricing or description error, or we suspect fraud or other misuse.
Payment is due at the time of order through the payment methods we offer. We do not store full payment card details; these are processed by our payment providers.
3. Product Information and Availability
We aim to describe products accurately, including materials, sizing and colours. Colours and appearance may vary slightly due to screen settings or manufacturing tolerances. Sizing charts are provided as a guide only. We recommend checking the size guide before ordering.
Products are subject to availability. We may limit quantities and may cancel orders that appear to be for commercial resale.
4. Shipping and Delivery
Delivery times and costs are shown at checkout and in any confirmation we send. Delivery estimates are approximate and not guaranteed. Risk in the goods passes to you when the goods are delivered to the address you provide (or collected, if applicable). Title passes on delivery and full payment.
You are responsible for providing accurate delivery details. Additional costs arising from incorrect addresses or failed delivery attempts may be charged to you.
5. Returns, Refunds and Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law (ACL). Under the ACL, goods must be of acceptable quality, fit for any disclosed purpose, and match their description. If a product has a major failure you may choose a refund or replacement. For minor failures we may offer repair or replacement.
If an item arrives faulty, damaged or materially different from its description, contact us at support@ignyteactive.com promptly with details and photos. We will assess the issue and provide a remedy consistent with the ACL.
Change-of-mind returns are not required by law. Any voluntary change-of-mind returns policy we offer (including timeframes, condition requirements and process) will be stated on the Site or in a separate Returns Policy. Hygiene and wear restrictions may apply to activewear.
Refunds, where applicable, are processed to the original payment method within a reasonable time after we receive and inspect returned goods.
6. Intellectual Property
All content on the Site (including text, images, logos, designs, product designs and trademarks) is owned by or licensed to Ignyte Active and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute or create derivative works from any Site content or our products for commercial purposes without our prior written consent.
You may not use our trademarks or branding in a way that suggests endorsement or affiliation without permission.
7. Acceptable Use
You agree not to:
We may suspend or terminate access for breaches of these rules.
8. User Content
If you submit reviews, comments or other content, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display that content in connection with the Site and our business. You confirm you own or have the rights to the content you submit and that it does not infringe others’ rights or contain unlawful material. We may remove content at our discretion.
9. Disclaimers and Limitation of Liability
To the maximum extent permitted by law (including the ACL):
Nothing in these Terms limits liability for fraud, personal injury caused by our negligence, or other liability that cannot be excluded by law.
10. Indemnity
You agree to indemnify us and our officers, employees and agents against claims, losses and expenses (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Site or products, or your violation of any law or third-party rights.
11. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Site or placement of orders after changes take effect constitutes acceptance of the updated Terms. Material changes will be notified where reasonably practicable.
12. Governing Law and Disputes
These Terms are governed by the laws of Australia. Any dispute arising out of or in connection with these Terms or a purchase will be subject to the non-exclusive jurisdiction of the courts of Australia.
If a dispute arises, contact us first at support@ignyteactive.com so we can attempt to resolve it. You may also have rights to complain to the Australian Competition and Consumer Commission (ACCC) or your state/territory consumer protection agency.
13. General
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right does not waive that right. These Terms, together with the Privacy Policy and any order-specific terms or policies referenced on the Site, form the entire agreement between you and us regarding the Site and purchases.
Contact Us
Questions about these Terms:
Email: support@ignyteactive.com